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FAQ

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What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

PayPal
How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

What is Clothespin?

Clothes-Pin began as a blog (www.clothes-pin.blogspot.com) dedicated to highlighting independent fashion and accessory designers. We decided to launch the sample sale to give designers an outlet for overstocked goods and our readers a chance to support indie design...at a steal no less!

What is your store return policy?

We work closely with our designers to make sure that you are getting the sma egoods you would purchase in a brick & mortar store. No worn, wonky, or damaged goods. Please follow the size guide carefully, or contact us at clothespinblog@gmail.com regarding buying the correct size. All goods purchased from the sample sale are final. We do not accept returns or exchanges.

Are all your goods top quality?

Our designers provide us with the same goods they would sell to retailers.

How many sales do you have?

We plan to feature one designer a week. You may see a designer come back every few weeks IF they have stock available. In general, as long as you tell us who/what you love to buy, we can offer their goods every season.

A word on shipping...

Goods will ship directly to you from each designer as we don't stock merchandise.

Do you ship internationally?

At this time we only ship in the continental US, as well as Alaska & Hawaii. As we continue to develop we will offer shipping outside of the US.

I saw something I loved but missed it, will it be back in the sale?

We are small and work with like designers who don't produce large quantities of their work. Often our designers just have one or two remaining items, and once it's gone it gone. Sad, but fun all the same because you are snagging limited items at great deals. Can't be beat. So if you love it, get it.

How do I contact customer care?

Email us any questions you have at clothespinblog@gmail.com. We correspond daily with our designers and they are quick to answer any questions you have about sizing, etc.

Are you on Twitter?

Yes, you can follow us on Twitter at http://twitter.com/clothespinshop